Privacy Policy

1. Introduction

Pixlo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

• Personal Data: name, username, email address, phone number, profile picture, and other information you voluntarily provide when registering or using the Services.
• User Content: photos, videos, captions, comments, messages, live streams, and music selections you upload, post, or share through the Services.
• Derivative Data: information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed before and after accessing the Services.
• Location Data: general location data derived from your IP address to provide localized features like automatic language selection.
• Third-Party Data: if you connect your account to a third-party service (e.g., Google), we may receive information from that service, such as your name, email address, and profile picture, in accordance with the authorization procedures determined by that service.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your account.
• Enable user-to-user communications, comments, live streaming, and direct messaging.
• Deliver targeted advertising, newsletters, promotions, and other information regarding the Services.
• Process transactions and send related information, including confirmations and invoices.
• Administer sweepstakes, promotions, and contests.
• Improve the Services and develop new products, features, and functionality.
• Monitor and analyze usage and trends to improve your experience with the Services.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Comply with legal obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Consent: We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience. When you access the Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Services.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your personal information. California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale of personal information. To exercise these rights, please contact us using the information provided below or visit our CCPA Privacy Notice.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Pixlo Support
Email: kako@pixloframe.com
Address: Pixlo Inc., 25205 Moshi, Kilimanjaro, Tanzania